I awarded only one star because I couldn't seem to award none and after all it did arrive in good time. 200 pounds to learn the rather too late lesson never to buy this product or deal with this company at all. ![]() ![]() Everything I have tried to get in touch with this company has got nowhere so I seem to have forked out approx. Sending requests for assistance to the seller SUPERIOR4YOU via Amazon has resulted after some weeks in no response whatsoever. With all avenues now closed to solving this problem I decided to take the manual advice in Troubleshooting and reset the X9 device to "Factory Default" so I followed the instructions Settings/System/Load Defaults - result was the X9 device conking out completely and leaving me with a dead and unusable pile of junk. On the menu listing all the other items when touched worked perfectly but nothing would persuade Quickplayer to function at all. Searching the Cowon website I downloaded an instruction manual and the only relevant reference to music playing was an item called "Widget" which led to "Quickplayer". When I brought up the album track listing I had to choose an individual track and manually start play - then all it did was play and replay the same track perpetually - that means for ever! I then tried everything to find a solution to modify this pointless behavior without success. With the docking station and both X9 player and station set at maximum volume the result was just about acceptable in an average size room and the music quality was ok - those wanting fairly high volume would not like this player but was ok for me - just! The next problem was that after I had loaded a few music albums then highlighted an album to play - nothing happened. ![]() However, I managed to set it up with little problem being literate in this respect and found that without the docking station there was little volume - I did not want headphones. Delivery was ahead of schedule with a compatible docking station but no instructions at all. I was encouraged by the only two reviews current which seemed to be ok. I bought the Cowon X9 player because I needed a music player which was not all singing / dancing super technology and would do just that and little more.
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